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Reluna Client App: How to Log In on iOS

1. Introduction

Welcome to the Reluna Client App! This guide walks you through everything you need to get started — from understanding what the app is, required permissions or logging in for the first time.

Whether you're a new client or switching to mobile from desktop, this guide will ensure a smooth experience for you.

2. Before You Begin: What You Need

Make sure you have the following ready:

✅ Your workspace name (same as your web login)

✅ Your registered email address

✅ Your password

📱 Already downloaded the App? Jump to the Login Instructions.

If not, get started here:

3. Step-by-Step Login Instructions

  1. Open the Reluna Client App > Click on Get Started

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  1. Enter Your Workspace Name

  • You’ll be prompted to enter your workspace — this is the subdomain you use on the web.

What Is a Workspace? Every Reluna user logs into a workspace — this is your secure, firm-specific environment.

For example:

  • Web login: https://demo.reluna.com

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  • Mobile workspace entry: demo.reluna.com

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💡Just enter the subdomain part — no https://

  1. Enter Your Login Credentials

Once your workspace is verified, you’ll be taken to the login screen.

  • Click Log In

  • Enter your email or phone number

  • Enter your password

  • Click Continue

✔️ Use the same credentials you use to log in via the Reluna web platform.

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Or,

Forgot your password?
You can reset it using your registered email or phone number by clicking Reset Password

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  1. Enable Face ID or PIN code (4-Digit)

If your device supports face login, the app will prompt you to enable it for easier future access

Or,

Set and confirm the pin-code of 4-Digit number to continue.

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You can skip this and turn it on later via App settings.

  1. You’re In!

You’ll land on your dashboard, where you can:

  • View your portfolio

  • See performance charts

  • Access detailed analytics

  • Check recent transactions

  • Message your manager — and more!

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4. Troubleshooting

Problem

Solution

Forgot workspace name

Contact your advisor or manager

Forgot password

Tap “Forgot password?” on login screen

Can't log in

Check internet connection or app version

Still stuck?

Email support@reluna.com


Thank you for choosing Reluna. We’re committed to helping you manage your wealth effortlessly!

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