Reluna Client App: How to Log In on iOS
1. Introduction
Welcome to the Reluna Client App! This guide walks you through everything you need to get started — from understanding what the app is, required permissions or logging in for the first time.
Whether you're a new client or switching to mobile from desktop, this guide will ensure a smooth experience for you.
2. Before You Begin: What You Need
Make sure you have the following ready:
✅ Your workspace name (same as your web login)
✅ Your registered email address
✅ Your password
📱 Already downloaded the App? Jump to the Login Instructions.
If not, get started here:
3. Step-by-Step Login Instructions
Open the Reluna Client App > Click on Get Started

Enter Your Workspace Name
You’ll be prompted to enter your workspace — this is the subdomain you use on the web.
What Is a Workspace? Every Reluna user logs into a workspace — this is your secure, firm-specific environment.
For example:
Web login:
https://demo.reluna.com

Mobile workspace entry:
demo.reluna.com

💡Just enter the subdomain part — no https://
Enter Your Login Credentials
Once your workspace is verified, you’ll be taken to the login screen.
Click Log In
Enter your email or phone number
Enter your password
Click Continue
✔️ Use the same credentials you use to log in via the Reluna web platform.

Or,
Forgot your password?
You can reset it using your registered email or phone number by clicking Reset Password

Enable Face ID or PIN code (4-Digit)
If your device supports face login, the app will prompt you to enable it for easier future access
Or,
Set and confirm the pin-code of 4-Digit number to continue.

You can skip this and turn it on later via App settings.
You’re In!
You’ll land on your dashboard, where you can:
View your portfolio
See performance charts
Access detailed analytics
Check recent transactions
Message your manager — and more!

4. Troubleshooting
Problem | Solution |
---|---|
Forgot workspace name | Contact your advisor or manager |
Forgot password | Tap “Forgot password?” on login screen |
Can't log in | Check internet connection or app version |
Still stuck? | Email support@reluna.com |
Thank you for choosing Reluna. We’re committed to helping you manage your wealth effortlessly!
